People won’t stop buying groceries in person, but their driverless cars might start doing it for them. Autonomous vehicles are unlocking two new grocery behaviors:
- Shoppers can send their own AVs to pick up online orders
- Grocery brands will be able to send AVs directly to customers
But without curb infrastructure, chaos is guaranteed. Imagine 20 AVs pulling into a pickup lane with no humans inside.
What It Means for You
- Curb Chaos is real and AVs can make it worse
- Self-Delivery is a huge opportunity to delight your customers
- Direct Delivery can boost margins if you control the vehicles on your lots
How the Autolane platform makes this possible
- Create designated AV pickup zones in low-foot-traffic areas
- Digitally coordinate vehicle arrivals to avoid pileups
- Start experimenting with AV-based delivery now